yesb88 Terms & Conditions

1.Introduction

These Terms and Conditions (hereinafter "Terms", "Agreement") constitute a legally binding agreement between you (hereinafter "Player", "User", "you") and yesb88 (hereinafter "yesb88", "the Company", "we", "us", "our") governing your access to and use of the yesb88 website located at yesb88.app and all associated games, services, betting markets, promotions, and features made available through the platform (collectively, the "Platform").

yesb88 is an online casino and sports betting operator serving adult players in Bangladesh. The Platform offers a range of real-money gaming and wagering services including but not limited to: sports betting (cricket, football, kabaddi, hockey), live casino games, slot machine titles, fishing arcade games, and instant-win products provided by certified third-party game studios.

These Terms are supplemented by, and should be read in conjunction with, the yesb88 Privacy Policy and Responsible Gaming Policy, both of which are incorporated by reference into this Agreement. In the event of any conflict between these Terms and any other document published on the Platform, these Terms shall prevail.

By completing the account registration process on yesb88, making a deposit, placing a bet or wager, or using any feature of the Platform, you affirm that you have read these Terms, that you meet all eligibility requirements set out in Section 2, and that you agree to be bound by this Agreement.

2.Eligibility

Access to and use of the yesb88 Platform is subject to the following eligibility requirements, which must be satisfied at all times during your use of the Platform:

• Age: You must be at least 18 years of age. yesb88 strictly prohibits access by persons under the age of 18. Age verification may be requested at registration, at the time of any deposit or withdrawal, or at any other point at yesb88's sole discretion. Failure to satisfy age verification will result in immediate account suspension and forfeiture of any balance held in the account.
• Jurisdiction: You are responsible for ensuring that accessing and using the yesb88 Platform is lawful in your jurisdiction. The Platform is operated for the Bangladesh market. You must not use the Platform if doing so would contravene the laws or regulations applicable in your country or region of residence.
• Capacity: You must have full legal capacity to enter into a binding contract under the laws of your jurisdiction. Individuals who are legally prohibited from entering into contracts (for example, due to mental incapacity as determined by applicable law) may not use the Platform.
• Self-Exclusion: You must not be subject to any active self-exclusion order, either voluntarily imposed through the yesb88 Platform or through any third-party problem gambling support organisation, that would restrict your participation in online gambling activities.
• One Account Per Person: Each individual may hold only one registered account on yesb88. You may not register or operate accounts on behalf of another person or allow another person to use your account.

yesb88 reserves the right to request documentary proof of eligibility at any time and to suspend or terminate any account where eligibility requirements are not met or cannot be verified to the Company's satisfaction.

3.Account Registration

To access real-money gaming and betting features on the yesb88 Platform, you must complete the account registration process. By submitting a registration application, you represent and warrant that all information provided is accurate, complete, current, and not misleading in any respect.

3.1 Registration Information

During registration you will be required to provide, at minimum, the following information: a valid username, a secure password, a valid email address, your date of birth, your country of residence, and a valid mobile number. yesb88 may request additional information as part of its know-your-customer (KYC) or identity verification procedures at any time.

3.2 Accuracy of Information

You are obligated to keep your account information accurate and up to date at all times. If any of your registration details change, you must update your account profile promptly. yesb88 shall not be liable for any losses arising from your failure to maintain accurate account information.

3.3 Account Verification

yesb88 operates a mandatory account verification process in line with responsible gaming and anti-money-laundering obligations. You may be required to submit copies of government-issued identification, proof of address, or proof of payment method ownership. Unverified accounts may have withdrawal privileges restricted until verification is satisfactorily completed.

3.4 Right to Refuse

yesb88 reserves the right to decline any registration application at its sole discretion, without being required to provide a reason. The acceptance of a registration application does not constitute a guarantee of continued access to the Platform.

4.Account Security

You are solely responsible for maintaining the confidentiality of your yesb88 account credentials, including your username and password. You must not share your login details with any third party under any circumstances.

• You must notify yesb88 immediately if you suspect that your account has been accessed without your authorisation or if your login credentials have been compromised.
• All transactions and activity conducted through your account — whether or not authorised by you — are your responsibility unless and until you have notified yesb88 of a security breach and yesb88 has confirmed that the account has been secured.
• yesb88 will never ask you to disclose your password by email, live chat, telephone, or any other communication channel. Any request for your password purportedly from yesb88 should be treated as fraudulent and reported immediately.
• You must use a strong, unique password for your yesb88 account and must not reuse passwords from other online services.
• yesb88 employs SSL (Secure Socket Layer) encryption technology across all pages of the Platform to protect data transmitted between your device and our servers. However, no system is entirely impenetrable and you acknowledge that internet communications carry inherent security risks beyond yesb88's control.

5.Deposits & Payments

yesb88 accepts deposits in Bangladeshi Taka (BDT) via the payment methods listed on the Platform, which currently include bKash, Nagad, Rocket (Dutch-Bangla Bank), Upay, Visa, Mastercard, and select local bank transfer options. The available payment methods and their respective minimum and maximum deposit limits are displayed within your account dashboard and are subject to change at yesb88's discretion.

5.1 Minimum Deposit

The minimum deposit amount at yesb88 is ৳500 per transaction unless otherwise stated for a specific payment method or promotional offer. Deposits below the stated minimum will not be processed and may be returned to the originating payment account.

5.2 Processing Times

Deposits made via bKash and Nagad are processed in under 60 seconds under normal operating conditions. Deposits via bank transfer may take longer depending on the issuing bank's processing schedule. yesb88 is not responsible for delays caused by third-party payment processors or banking institutions.

5.3 Deposit Restrictions

You may only deposit funds from payment methods that are registered in your own name. Third-party deposits — that is, deposits made from accounts belonging to another person — are strictly prohibited and will result in account suspension and forfeiture of the deposited amount pending investigation.

5.4 Currency

All transactions on the yesb88 Platform are conducted in Bangladeshi Taka (BDT, ৳). No currency conversion fees are charged for players transacting in BDT. yesb88 is not responsible for any foreign exchange fees that may be imposed by your bank or payment service provider if you are transacting from outside Bangladesh.

5.5 Failed Deposits

If a deposit fails to credit to your account within the stated processing time, you should contact yesb88 customer support via live chat, providing the transaction reference number and the amount involved. yesb88 will investigate and resolve verified failed deposits within 24 hours of the support request being raised.

6.Withdrawals

Withdrawal requests are processed to the same payment method used for the most recent deposit on the account, subject to the verification requirements and limits described in this section. yesb88 aims to process all eligible withdrawal requests to bKash and Nagad within 15 minutes of approval during standard operating hours.

6.1 Minimum Withdrawal

The minimum withdrawal amount is ৳500 per transaction. Requests below this threshold will not be processed. There is no maximum single withdrawal limit for verified accounts in good standing, though large withdrawals may be subject to enhanced verification procedures.

6.2 Verification Requirement

Your account must be fully verified before any withdrawal can be processed. Verification requires submission of valid identity documents and, where applicable, proof of the payment method to which the withdrawal will be sent. yesb88 may request additional documentation for high-value withdrawal requests.

6.3 Wagering Requirements

Bonus funds and winnings derived from bonus funds may be subject to wagering requirements before they become eligible for withdrawal. The specific wagering requirement applicable to each bonus is set out in the relevant promotional terms at the time the bonus is credited. Real-money deposits that have never been matched with a bonus are not subject to wagering requirements.

6.4 Withdrawal Refusal

yesb88 reserves the right to delay, withhold, or refuse a withdrawal request if: (a) the account is not fully verified; (b) there is a reasonable suspicion of fraudulent activity, money laundering, or bonus abuse; (c) outstanding wagering requirements have not been met; or (d) the request is otherwise in breach of these Terms. In such cases, yesb88 will notify the player via their registered email address and provide an explanation where permitted by applicable obligations.

7.Bonuses & Promotions

yesb88 offers a range of bonuses and promotional offers to both new and existing players. All bonuses are subject to the specific terms and conditions published alongside each offer at the time of promotion. In the event of any conflict between the general bonus terms in this section and the specific terms of an individual promotion, the specific promotional terms shall take precedence.

• One Bonus Per Household/Device/IP: Unless expressly stated otherwise, promotional offers are limited to one per player, per household, per device, and per IP address.
• Wagering Requirements: All bonuses are subject to minimum wagering requirements before the bonus balance or associated winnings may be withdrawn. Wagering requirements are expressed as a multiplier of the bonus amount (e.g., 30x means the bonus must be wagered thirty times in total).
• Eligible Games: Not all games on the Platform contribute equally to wagering requirements. Slot games typically contribute 100%, while live casino games and sports bets may contribute a lower percentage. The applicable contribution rates are set out in each promotion's specific terms.
• Expiry: Bonus funds that are not used within the stated bonus validity period will be forfeited automatically. yesb88 will not reinstate expired bonuses.
• Abuse: yesb88 reserves the right to withhold, cancel, or claw back bonus funds and associated winnings if there is evidence of bonus abuse, including but not limited to: coordinated wagering between multiple accounts, wagering patterns designed to circumvent wagering requirements, or the use of prohibited betting strategies.
• Right to Modify: yesb88 reserves the right to amend, suspend, or withdraw any promotional offer at any time without prior notice, subject to honouring bonuses already credited to accounts at the time of withdrawal of the promotion.

8.Betting & Gaming Rules

All bets, wagers, and game outcomes on the yesb88 Platform are governed by the rules applicable to each specific product category. By placing a bet or initiating a game session, you acknowledge that you have read and understood the applicable rules.

8.1 Sports Betting

Sports betting markets — including cricket (BPL, IPL, T20 World Cup, international fixtures), football, kabaddi, and hockey — are governed by the specific rules published in the yesb88 sports betting rules section. In the event that a sporting event is cancelled, abandoned, or postponed, yesb88 reserves the right to void affected bets and return stakes to the player's account balance in accordance with the applicable sport-specific rules.

8.2 Casino Games

Casino games — including live dealer games from Evolution Gaming and Ezugi, and RNG-based slots and table games from Pragmatic Play, NetEnt, Microgaming, and other certified studios — are governed by the individual game rules provided by the relevant game studio. yesb88 does not control the outcome of third-party games; results are determined by the game studio's certified Random Number Generator (RNG) systems.

8.3 Errors and Malfunctions

In the event of a technical malfunction, system error, or manifest error in odds or game settings, yesb88 reserves the right to void affected bets and transactions. A "manifest error" is defined as an obvious and palpable mistake (for example, odds displayed at a fraction of their correct value due to a data feed error). yesb88 will notify affected players and process any resulting refunds promptly.

8.4 Maximum Winnings

yesb88 may impose maximum payout limits on individual bets, game rounds, or over a defined period. Where applicable, maximum payout limits are displayed in the relevant game or market information. Any winnings that exceed a stated maximum payout limit will be capped at that limit.

9.Fair Use & Prohibited Conduct

The following conduct is strictly prohibited on the yesb88 Platform. Engaging in any of the following may result in immediate account suspension, permanent termination, forfeiture of balances, and reporting to relevant authorities where required by law:

• Providing false, inaccurate, or misleading information during registration or at any subsequent point.
• Registering more than one account on the Platform, whether in your own name or using alternative identities.
• Using the Platform if you are under 18 years of age.
• Using automated software, bots, scripts, or any other mechanical or electronic means to place bets, interact with games, or exploit the Platform's systems.
• Engaging in money laundering, fraud, or any other illegal financial activity through the Platform.
• Exploiting technical errors, software bugs, or loopholes in the Platform's systems for financial gain. Any winnings obtained through exploitation of a known or unknown error must be returned to yesb88.
• Engaging in collusion with other players or with Platform employees to gain an unfair advantage.
• Conducting any form of arbitrage betting designed primarily to exploit promotional offers rather than for genuine recreational wagering.
• Attempting to reverse-engineer, decompile, or otherwise tamper with the Platform's software or security systems.
• Engaging in any conduct that disrupts the experience of other players or the normal operation of the Platform.

10.Responsible Gaming

yesb88 is committed to promoting responsible gaming and providing tools that help players maintain control over their gambling activity. Gambling is intended to be a form of adult entertainment, and yesb88 encourages all players to gamble within their means and to seek help if gambling ceases to be enjoyable.

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits from their account settings. Once set, a limit takes effect immediately. Increases to existing limits are subject to a mandatory 24-hour cooling-off period.
• Session Time Limits: Players may set time reminders and session duration limits to manage the amount of time spent on the Platform.
• Self-Exclusion: Players may request voluntary self-exclusion for a period of their choosing. During a self-exclusion period, the player's account will be suspended and no deposits, bets, or game play will be permitted. Self-exclusion requests must be submitted to the yesb88 support team and take effect within 24 hours of the request being confirmed.
• Reality Checks: Players may enable on-screen notifications that provide a reminder of the time elapsed during a gaming session.
• Support: If you believe that your gambling is becoming a problem, please contact the yesb88 support team at [email protected] or via live chat. Our team is trained to assist players in accessing responsible gaming tools and, where appropriate, to signpost professional support organisations.

yesb88 strictly enforces its 18+ age policy. The Platform must not be used by any person under the age of 18, and yesb88 encourages parents and guardians to use parental control software to prevent underage access to online gambling platforms.

11.Intellectual Property

All content on the yesb88 Platform — including but not limited to the yesb88 brand name, logo, website design, graphics, text, software, game interfaces, data, and all other materials — is the exclusive property of yesb88 or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial recreational gaming and betting purposes. This licence does not permit you to: reproduce, copy, redistribute, or commercially exploit any content from the Platform; frame or mirror the Platform on any other website; or use data mining, scraping, or similar data-extraction tools on any part of the Platform.

All third-party game content available through yesb88 (including games from Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, Spribe, and other studios) remains the intellectual property of the respective studios and is made available to players under the terms of the studio's own licensing arrangements with yesb88.

12.Limitation of Liability

To the fullest extent permitted by applicable law, yesb88 and its officers, directors, employees, agents, and licensors shall not be liable for:

• Any loss of profits, revenue, data, goodwill, or other indirect or consequential losses arising from your use of or inability to use the Platform, even if yesb88 has been advised of the possibility of such losses.
• Any losses arising from temporary or permanent unavailability of the Platform due to maintenance, technical faults, force majeure events, or circumstances beyond yesb88's reasonable control.
• Any losses arising from your breach of these Terms or from your engagement in prohibited conduct as described in Section 9.
• Any losses caused by unauthorised access to your account where such access resulted from your failure to maintain the security of your credentials as required by Section 4.
• Any inaccuracies in information provided by third-party data providers, including live odds feeds, sports data services, or game providers.

Nothing in these Terms shall limit yesb88's liability for death or personal injury caused by its negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded or limited under applicable law.

13.Privacy & Data

yesb88 collects, processes, and stores personal data in accordance with its Privacy Policy, which is available at yesb88.app/privacy-policy. By using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

yesb88 will not sell, rent, or disclose your personal data to third parties except as required for the operation of the Platform (for example, sharing data with payment processors or identity verification providers), as required by applicable law or regulatory authority, or as described in the Privacy Policy.

14.Amendments to These Terms

yesb88 reserves the right to amend, update, or replace these Terms at any time. When material changes are made, yesb88 will publish the updated Terms on the Platform with a revised "Last Updated" date and, where practicable, notify registered players via their registered email address.

Your continued use of the Platform following the publication of updated Terms constitutes your acceptance of the revised Terms. If you do not agree with any amendment, you must cease using the Platform and may request closure of your account by contacting customer support.

15.Governing Law

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws applicable to the operation of the yesb88 Platform. Any disputes that cannot be resolved through yesb88's internal complaints procedure may be referred to an independent dispute resolution body as notified by yesb88 from time to time.

yesb88 operates its customer support and complaints handling in Bangladesh Standard Time (BST, UTC+6). The yesb88 internal complaints procedure is initiated by contacting customer support via live chat or email. yesb88 aims to acknowledge all formal complaints within 24 hours and to resolve them within 14 calendar days.

16.Contact Information

If you have any questions about these Terms and Conditions, wish to make a complaint, or need to contact the yesb88 support team for any reason, please use the following contact details:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24 hours a day, 7 days a week via the yesb88 Platform
• WhatsApp: +880 1700 000000 (plain text — not a clickable link)
• Response Time: Live chat responses within 5 minutes; email responses within 24 hours